Privacy & Cookies
Our Commitment to Privacy
What information does Donuts collect?
Donuts collects data that you provide to our company-owned channels of operation, such as donutsthestore.co.uk, either through transactions, email registration, sweepstakes, contests, or membership; or through phone, mail and fax interactions or paper registrations that you submit. This includes information such as your name, mailing address, email address, phone number, any personal preferences you choose to provide, transaction details such as style, size, price, discount, date, store, your credit card number and expiration date used for transactions, and an encrypted password to ensure maximum protection of your privacy (“Personal Information”).
Donuts occasionally obtains email addresses of active Donuts customers who requested fashion emails on other websites. Donuts also reserves the right to obtain publicly accessible customer demographics.
How does Donuts use this information?
Donuts does not sell, rent or trade with third parties any Personal Information you provide to us. To alleviate any concern on your part, donutsthestore.co.uk does not store or provide access to credit card information, which is why you will be required to re-enter your credit card and expiration date with every online credit card transaction.
Donuts uses this Personal Information, if relevant, to confirm and process sales transactions to contact you with questions or communications about your order, or to respond to your customer service inquiries. Donuts also uses this Personal Information to enhance and personalize your shopping experience and to communicate with you for marketing and promotional purposes via targeted postal pieces, phonemessages, or personalized emails. You may indicate your contact preferences regarding promotional communications directly to us online as set out below.
How can you unsubscribe/edit your information?
You may ask us to change the information we hold on you or to remove you from our mailing list at any time by sending us an email to firstname.lastname@example.org. Please ensure you provide your full name and current email address so we can ensure we amend the correct account.
How does Donuts protect your information?
All Personal Information input by you and transmitted to our website when you place an order or provide Personal Information is protected by password and by an encryption using Secure Socket Layer Technology (“SSL”). SSL encrypts your order and Personal Information before it is transmitted to us to avoid the decoding of your Personal Information by anyone other than Donuts.
Does Donuts disclose your Personal Information to others?
Donuts honours every request to unsubscribe from receipt of emails or other marketing communications within ten (10) days of receiving the request. In addition, where we permit other companies to send to their own list of subscribers emails about Donuts and you wish to unsubscribe from these emails, Donuts will provide to such companies the email address of anyone who has submitted to Donuts an unsubscribe request, provided such company agrees not to disclose or use such email address for any other purpose than honouring your request to not receive Donuts promotional emails.
Donuts reserves the right to use and/or disclose to others Personal Information about your demographics and use of our website in a manner that does not reveal your identity.
Donuts may also disclose your Personal Information, where we are required to do so by law or a regulatory authority (such as on request of the police investigating suspected illegal activities).
How does Donuts protect a child’s privacy?
Donuts will never knowingly requests Personal Information from any person under the age of 18. If you are under the age of 18 you should seek the consent of your parent or guardian before providing any information to us. If we become aware that an user of our website is under the age of 18 and has provided an online registration without prior verifiable parental consent, we will remove that child’s Personal Information from our files.
Does Donuts use “cookies”?
Does donutsthestore.co.uk have links to other web sites?
There may be links on our website to the web sites of others. When you click onto one of these links, you are leaving Donuts’ website and accessing another party’s website. These other web sites are not under our control and may collect Personal Information from you. Our Privacy and Security Policy does not address the information, privacy and security practices or policies of any other website and we would recommend that you review these prior to submitting any information to those websites. For more information, please read our copyright, trademark, and site usage policy.
Donuts collects various types of personal information about you both online and offline during the course of our customer relationship. You are entitled to request details of the information we hold about you and to correct this information. To get a copy of the information we hold, please write to our data controller, at the address below, and send a cheque for £10 made out to Donuts (to cover the administrative costs). Your written request must include your postal address and proof of identity (such as a copy passport or drivers licence). We will provide you with this information within forty (40) days of receiving your written request.